Hi 👋🏼! I'm Naj!

BIO.

🌟 Naj Filali is a strategic business leader with over a decade of experience shaping revenue operations, digital delivery, and business growth across global B2B and B2C markets. With a background in Business Management and an MBA focused on Information Technology Administration, Naj operates at the intersection of business strategy, advanced technology, and human-centered leadership, bringing clarity to complex challenges and driving sustainable growth.💼 Throughout his career, Naj has led transformative initiatives delivering multi-million-dollar revenue growth, architecting intelligent systems that optimize decision-making, enhance profitability, and eliminate inefficiencies. He leverages advanced technologies including Artificial Intelligence (AI), Machine Learning (ML), Advanced Algorithms (AA), RPA, and API-driven architectures to power strategic outcomes for Fortune 500 enterprises and high-growth start-ups alike.🚀 As a full-stack operator and entrepreneur, Naj brings a growth-focused mindset and cross-domain agility to every initiative, seamlessly moving between product strategy, data, process optimization, and business leadership. His certifications in Scrum Mastery, Product Ownership, AWS, Six Sigma, and advanced analytics reflect a commitment to continuous learning and operational excellence.🌍 Currently at TD SYNNEX, Naj partners with clients and stakeholders to craft tailored strategies that anticipate future needs while solving today’s challenges. His active involvement with the Black MBA Association, Toastmasters, ISC2, and the Scrum Alliance reflects a deep dedication to community, leadership, and lifelong growth.💡 Guided by a passion for fostering inclusive environments and building meaningful partnerships, Naj strives to inspire teams and elevate performance. Whether driving digital transformation, mentoring emerging leaders, or scaling cross-functional initiatives, his mission remains clear: deliver lasting value, fuel sustainable growth, and leave a positive impact on every organization and team he serves.

SKILLSET.

A Visionary Business Strategist With Expertise in Revenue Operations and Digital TransformationPossessing a robust understanding of end-to-end revenue growth and operational efficiencies, Naj Filali utilizes data-driven insights, Artificial Intelligence (AI), Machine Learning (ML), and Advanced Algorithms (AA) to streamline processes, optimize margins, and enhance profitability. Known for leveraging predictive analytics and advanced data architectures, Naj enables informed decision-making that reduces inefficiencies and drives measurable value for stakeholders.A Trusted Advisor and Cross-Functional Collaborator to Sales, Engineering, and Product TeamsRenowned for bridging gaps between business and technology, Naj delivers actionable insights that support strategic goals and foster cross-functional alignment. With a reputation for translating complex data into clear, results-oriented strategies, Naj’s collaborative leadership approach empowers teams across Sales, Engineering, Product, and Operations to drive collective success and organizational growth.A Highly Engaged Leader With a Passion for Innovation, Technology, and Sustainable GrowthWith an unwavering commitment to growth and innovation, Naj builds inclusive, high-performing teams where individuals are empowered to reach their highest potential. By driving strategic transformation and fostering resilient leadership, he propels organizations toward sustained impact and forward momentum.

EXPERIENCE WITH INDUSTRY LEADERS.

AWARDS.

🏆Eaton Q3 Performance Excellence Award
Issued by Eaton➡️ Engineered data-driven strategies and AI-powered insights to achieve 196% of combined goals, driving $662,146.28 in total performance impact.➡️ Aligned cross-functional teams through advanced project management, accelerating strategic goal attainment and sustaining consistent sales excellence.🏆 Highest Growth A4 - Xerox
Issued by Xerox➡️ Deployed machine learning models to identify emerging market trends, fueling triple-digit YoY growth in A4 sales for two consecutive years.➡️ Orchestrated agile sales processes to streamline execution and amplify market expansion, earning an incentive trip award for outstanding contributions.🏆 Most Partners Sold To - BTO
Issued by Hewlett Packard Enterprise➡️ Leveraged advanced data insights to strategically engage over 50 partners, surpassing previous performance benchmarks by 20%.➡️ Applied AI tools to personalize partner outreach, driving a 15% increase in monthly revenue across HPE’s BTO division.🏆 Highest Revenue & OPL$➡️ Integrated predictive analytics and AI algorithms to optimize pricing and margin strategies, resulting in a 25% revenue increase and a 30% OPL$ boost quarter-over-quarter.➡️ Executed agile cross-functional alignment between sales and operations, delivering the highest revenue and operating profit in the Central Region for Q4.🏆 Explosive A4 Growth - Xerox➡️ Applied machine learning models to identify and secure the highest number of net new clients, setting a new organizational standard for customer acquisition.
➡️ Designed data-driven client acquisition strategies, driving a 270% surge in revenue and expanding market footprint.🏆 Highest Net New Clients - APC➡️ Applied machine learning models to identify and secure the highest number of net new clients, setting a new standard for customer acquisition.➡️ Leveraged data analytics to design client acquisition strategies, driving a 270% surge in revenue and expanding market reach.🏆 VIP Incentive - Tripp Lite by EatonIssued by Tripp Lite➡️ Harnessed advanced data analytics to forecast trends and craft impactful sales strategies, earning the prestigious VIP Sales Incentive and an exclusive trip to the Grand Prix.➡️ Led the initiative with project management precision, aligning cross-functional teams to deliver exceptional business outcomes.🏆 Platinum Award➡️ Elevated Net Promoter Score (NPS) from 80% to 93% by enhancing customer feedback processes and embedding data-driven insights into service delivery.
➡️ Streamlined customer experience workflows with predictive analytics, driving consistently exceptional client satisfaction and earning the company-wide Platinum Award.

PROJECTS.

PROJECT PHOENIX
CRM & ERP Consolidation for a Fortune 500 Merger🚀 Led agile delivery, speeding up project completion by 30% and reducing issue resolution time by 25%
🤝 Achieved 95% on-time sprint completion and boosted stakeholder satisfaction by 40%
📉 Reduced project overruns by 20% through efficient scope management
📦 Transferred 500,000+ stock units with zero discrepancies
⏱️ Cut lead times by 15%, increasing customer satisfaction by 20%
💸 Saved 10% in project costs through SCM fund allocation, securing $2M in vendor incentives
🔄 Maintained zero downtime, enhancing data accuracy and customer engagementPROJECT SENTINEL
Infrastructure Upgrade for High-Security Facility⚡ Replaced electricity outlets, water sensors, and leak sensors across multiple secure locations
🔒 Ensured secure access and uninterrupted operations by collaborating closely with facility and security teams
🛠️ Used agile methodologies to optimize workflows and deliver on time and within budget
🚚 Coordinated specialized freight carriers for secure transportation of sensitive equipment across the Americas
🔄 Managed multiple delivery and installation models to keep timelines on track
📅 Held weekly stakeholder calls to track milestones and minimize risksPROJECT PRISM
Nationwide MFP Device Replacement Across 146 U.S. Locations🚚 Coordinated timely deployment of 146 MFP devices across the U.S.
🔄 Directed firmware updates, reducing technical issues by 20%
🤝 Oversaw installation and configuration, including network and email integration
📞 Managed cross-team coordination from preflight testing to setup for seamless execution
⏱️ Achieved 95% on-time completion rate for device rollouts
🗣️ Maintained regular communication with stakeholders and partners to meet goals on time and within budget
📉 Minimized downtime through pre-testing and validation of device settingsPROJECT FIVE ZERO
Transformation of Store into a "Learning & Working Emporium"📉 Removed 50+ unprofitable SKUs, replacing them with innovative products, increasing sales by 25%
🛍️ Redesigned end caps and product placement, boosting visibility and sales by 20%
🔒 Secured high-value products, reducing shrinkage by 30%
📈 Aligned marketing with the new concept, increasing customer foot traffic by 15%
🆕 Introduced 100+ new products, diversifying offerings and increasing overall sales by 20%
🚀 Launched 10+ innovative products, growing market share by 15%
🎉 Enhanced loyalty rewards program, boosting engagement by 25% and retention by 20%
🏬 Updated store layout, raising customer satisfaction scores by 30%
📊 Conducted regular inventory assessments, reducing discrepancies by 20%
🧾 Resolved billing inconsistencies, reducing errors by 15%
📋 Improved daily sales and inventory tracking, increasing reporting accuracy by 10%

EVENTS - 2025

TBD...