Hi 👋🏼! I'm Naj!

BIO.

🌟 Naj Filali is a strategic business leader with over a decade of experience shaping revenue operations, digital delivery, and business development across B2B & B2C landscapes. With a Bachelor of Science in Business Management and an MBA specializing in Computer/Information Technology Administration, Naj thrives at the intersection of business strategy & technological innovation, bringing clarity to complex challenges.💼 Throughout his career, Naj has been privileged to lead transformative initiatives, delivering multi-million-dollar revenue growth and leveraging advanced technologies like Artificial Intelligence (AI), Machine Learning (ML), and Advanced Algorithms (AA). These efforts have optimized decision-making, improved profitability, and eliminated inefficiencies—making a measurable difference for Fortune 500 clients and dynamic start-ups alike.🚀 As an entrepreneur, Naj has embraced the excitement and unpredictability of start-up ventures, applying his growth-focused mindset to turn challenges into opportunities. His certifications in Scrum Mastery, Product Ownership, AWS, and Six Sigma underscore a dedication to continuous learning and operational excellence.🌍 Currently, at TD Synnex, Naj is proud to collaborate with clients and partners to craft innovative, tailored strategies that not only solve today’s challenges but anticipate tomorrow’s needs. His involvement with the Black MBA Association, Toastmasters, and ISCC2 reflects a deep commitment to community, leadership, and lifelong growth.💡 Guided by a passion for fostering inclusive environments and building meaningful partnerships, Naj strives to inspire teams to exceed their potential. Whether spearheading digital projects or mentoring future leaders, his mission is clear: drive sustainable growth, create value, and leave a positive impact on every organization and team he’s part of.

SKILLSET.

A Visionary Business Strategist With Expertise in Revenue Operations and Digital TransformationPossessing a robust understanding of end-to-end revenue growth and operational efficiencies, Naj Filali utilizes data-driven insights, AI, and Machine Learning to streamline processes, optimize margins, and enhance profitability. Known for leveraging advanced algorithms and predictive analytics to make informed decisions that reduce inefficiencies and drive value for stakeholders.A Trusted Advisor and Cross-Functional Collaborator to Sales, Engineering, and Product TeamsRenowned for bridging gaps between business and technology, Naj delivers actionable insights that support strategic goals and foster cross-functional alignment. With a reputation for distilling complex data into clear, results-oriented strategies, Naj’s collaborative approach ensures all teams are equipped with the knowledge and tools needed to achieve collective success and drive organizational growth.A Highly Engaged Leader With a Passion for Innovation, Technology, and Sustainable GrowthDedicated to empowering organizations to excel in competitive markets, Naj is committed to continuous improvement and operational excellence. By fostering an inclusive environment that champions professional development, Naj drives a culture of innovation, resilience, and high performance that inspires teams to reach their highest potential.

EXPERIENCE WITH INDUSTRY LEADERS.

AWARDS.

🏆Eaton Q3 Performance Excellence Award
Issued by Eaton
➡️ Leveraged data analysis and AI-driven insights to achieve 196% of combined goals, driving $662,146.28 in total performance.➡️ Applied project management methodologies to align cross-functional teams, ensuring strategic goal achievement and consistent sales excellence.🏆 Highest Growth A4 - Xerox
Issued by Xerox
➡️ Implemented machine learning tools to identify market trends, sustaining triple-digit year-over-year growth in A4 sales for two consecutive years.➡️ Applied project management techniques to streamline sales processes, resulting in an incentive trip award for outstanding contributions to market expansion.🏆 Most Partners Sold To - BTO
Issued by Hewlett Packard Enterprise
➡️ Used data-driven insights to target and engage over 50 partners, surpassing previous records by 20%.➡️ Applied AI tools to analyze partner needs, contributing to a 15% increase in monthly revenue for HPE's BTO division.🏆 Highest Revenue & OPL$➡️ Integrated data analytics and AI algorithms to optimize pricing strategies, driving a 25% revenue increase and a 30% OPL$ boost compared to the prior quarter.➡️ Used agile project management to align sales and operational goals, achieving the highest revenue and operating profit in the Central Region for Q4.🏆 Explosive A4 Growth - Xerox➡️ Utilized AI-powered sales tools to deliver a 704% year-over-year increase in A4 sales, driving substantial market expansion.➡️ Managed cross-functional teams using agile methodologies, securing an incentive trip for surpassing sales benchmarks and setting new performance records.🏆 Highest Net New Clients - APC➡️ Applied machine learning models to identify and secure the highest number of net new clients, setting a new standard for customer acquisition.➡️ Leveraged data analytics to design client acquisition strategies, driving a 270% surge in revenue and expanding market reach.🏆 VIP Incentive - Tripp Lite by EatonIssued by Tripp Lite➡️ Used data analysis to forecast trends and create impactful sales strategies, earning the prestigious VIP Sales Incentive and securing an exclusive trip to the Grand Prix.➡️ Managed the initiative with project management precision, aligning teams to deliver exceptional business outcomes.🏆 Platinum Award➡️ Leveraged data analytics to enhance customer feedback processes, elevating Net Promoter Score (NPS) from 80% to 93% and earning the company-wide Platinum Award.➡️ Applied AI tools to streamline service delivery, ensuring consistently exceptional client satisfaction and loyalty.

PROJECTS.

PROJECT PHOENIX
CRM & ERP Consolidation for a Fortune 500 Merger🚀 Led agile delivery, speeding up project completion by 30% and reducing issue resolution time by 25%
🤝 Achieved 95% on-time sprint completion and boosted stakeholder satisfaction by 40%
📉 Reduced project overruns by 20% through efficient scope management
📦 Transferred 500,000+ stock units with zero discrepancies
⏱️ Cut lead times by 15%, increasing customer satisfaction by 20%
💸 Saved 10% in project costs through SCM fund allocation, securing $2M in vendor incentives
🔄 Maintained zero downtime, enhancing data accuracy and customer engagementPROJECT SENTINEL
Infrastructure Upgrade for High-Security Facility⚡ Replaced electricity outlets, water sensors, and leak sensors across multiple secure locations
🔒 Ensured secure access and uninterrupted operations by collaborating closely with facility and security teams
🛠️ Used agile methodologies to optimize workflows and deliver on time and within budget
🚚 Coordinated specialized freight carriers for secure transportation of sensitive equipment across the Americas
🔄 Managed multiple delivery and installation models to keep timelines on track
📅 Held weekly stakeholder calls to track milestones and minimize risksPROJECT PRISM
Nationwide MFP Device Replacement Across 146 U.S. Locations🚚 Coordinated timely deployment of 146 MFP devices across the U.S.
🔄 Directed firmware updates, reducing technical issues by 20%
🤝 Oversaw installation and configuration, including network and email integration
📞 Managed cross-team coordination from preflight testing to setup for seamless execution
⏱️ Achieved 95% on-time completion rate for device rollouts
🗣️ Maintained regular communication with stakeholders and partners to meet goals on time and within budget
📉 Minimized downtime through pre-testing and validation of device settingsPROJECT FIVE ZERO
Transformation of Store into a "Learning & Working Emporium"📉 Removed 50+ unprofitable SKUs, replacing them with innovative products, increasing sales by 25%
🛍️ Redesigned end caps and product placement, boosting visibility and sales by 20%
🔒 Secured high-value products, reducing shrinkage by 30%
📈 Aligned marketing with the new concept, increasing customer foot traffic by 15%
🆕 Introduced 100+ new products, diversifying offerings and increasing overall sales by 20%
🚀 Launched 10+ innovative products, growing market share by 15%
🎉 Enhanced loyalty rewards program, boosting engagement by 25% and retention by 20%
🏬 Updated store layout, raising customer satisfaction scores by 30%
📊 Conducted regular inventory assessments, reducing discrepancies by 20%
🧾 Resolved billing inconsistencies, reducing errors by 15%
📋 Improved daily sales and inventory tracking, increasing reporting accuracy by 10%

EVENTS - 2025

TBD...