Enterprise Delivery
Program Delivery · Selected Work
- Stock Units Transferred With Zero Reported DiscrepanciesProject Phoenix
- 1,000,000
- U.S. Deployment LocationsProject Prism
- 146
Technical Product & Program Leader
Naj Filali: Turning Enterprise Complexity Into Measurable Business Impact.
Connecting enterprise strategy, technology, and operational execution to deliver scalable solutions and measurable business outcomes. My experience spans entrepreneurial leadership, commercial growth, supply chain operations, enterprise integration, and AI-enabled transformation.
Career Impact
Impact That Extends Beyond Delivery.
Results from enterprise delivery, commercial growth, and operational leadership, each shown with its original context.
Enterprise Growth
Strategic Account Leadership
- Annual Revenue Associated With Strategic Growth InitiativesStrategic Account Portfolio
- $26M+
- Increase in Recurring Business ReportedStrategic Account Portfolio
- 95%
Operational Leadership
General Management & Technical Services
- Increase in Annual Revenue ReportedGeneral Management Leadership
- 35%
- Reduction in Equipment DowntimeTechnical Services Leadership
- 40%
Enterprise Technology
Experience Across Enterprise Technology Ecosystems.
Vendors and platforms I have worked across in commercial, technical, and program roles.
Vendor-Program Recognition Earned Across These Ecosystems
Logos are trademarks of their respective owners and don’t imply endorsement or partnership.
Applied AI & Emerging Technology
Applied Intelligence. Enterprise Impact.
Building and applying intelligent technologies that connect enterprise systems, accelerate execution, and simplify complex operational workflows.
AI-Powered Microsoft Teams Operational Agent
A custom agent in Microsoft Teams that delivers operational information on demand and takes repetitive administrative work off the team.
- Workflow Automation
- Operational Assistance
- Intelligent Information Delivery
500+
Annual Hours of Efficiency Opportunity
- RPA & Workflow AutomationAccess, Excel, and QTP macro automation
- AI-Assisted DevelopmentThis portfolio, built with Claude Code
- Enterprise ReportingStrategic customer scorecards & Power BI
- API & EDI IntegrationEDI enhancements and partner onboarding
- Data-Driven OptimizationDMAIC and analytics-led process change
Technology Ecosystem
AI & Agentic Development
ChatGPT- OpenAI Codex
Claude- Claude Code
Google Antigravity
OpenCode- Microsoft Copilot
Generative AI & Creative Technologies
Meta Muse
HeyGen
Canva
Napkin AI
Gamma
Enterprise Automation
- AI Agents
- Robotic Process Automation
- Microsoft Power Platform
- Workflow Orchestration
- Intelligent Enterprise Automation
Data, Analytics & Observability
Databricks
Snowflake
Datadog- Alteryx
- Microsoft Power BI
Python- SQL
Enterprise Systems & Integration
SAP- Business Warehouse
- EDI
- APIs
- ERP
- CRM
- Enterprise Workflow Integration
Selected Work
Complex Challenges. Strategic Execution. Measurable Results.
Transformation initiatives where disciplined delivery and cross-functional leadership created measurable value.
Featured
Enterprise Transformation · Systems Integration
Project Phoenix
Enterprise CRM & ERP Consolidation
Supporting a Fortune 500 merger through coordinated enterprise systems consolidation and operational continuity.
Principal Contribution
Led Agile delivery coordination, scope, and risk across stakeholders and vendor partners.
Program Outcomes
- Stock Units Transferred
- 1,000,000
- Reported Transfer Discrepancies
- Zero
- Faster Project Completion
- 30%
- Vendor Incentives Secured Through Fund Allocation
- $2M
Delivered with cross-functional and vendor teams.
Digital Commerce · Channel Enablement
Project Helix
Channel Enablement & B2B E-Commerce Transformation
A scalable channel enablement and e-commerce onboarding platform to accelerate dealer activation and streamline digital commerce.
- 200+
- SKUs Deployed With Validated Taxonomy, Routing & Pricing
- 13+
- High-Priority Epic Jira Items Resolved
- Green
- Project Health Throughout Delivery
- Zero-defect
- Go-Live Within the Delivery & Acceptance Scope
Principal Contribution
Led cross-functional delivery with Agile and DMAIC, from taxonomy and pricing validation to go/no-go readiness.
Technical Delivery at Scale
Project Prism
Nationwide Technology Deployment Across 146 U.S. Locations
Disciplined technical delivery across a nationwide footprint.
- 146
- U.S. Deployment Locations
- 200
- Technology Units Deployed
- 95%
- On-Time Rollout Completion
- 20%
- Reduction in Technical Issues Following Firmware Updates
Principal Contribution
Coordinated the nationwide rollout, firmware updates, and readiness testing across delivery teams.
Operational Resilience
Project Sentinel
Mission-Critical Infrastructure Modernization
Operational resilience through risk-conscious execution.
- Delivery Against Plan
- On time
- Budget Adherence
- On budget
- Operations With Secure Access Maintained
- Uninterrupted
- Execution Across Specialized Teams
- Coordinated
Principal Contribution
Coordinated replacement work with security and facility teams, including specialized freight logistics.
Outcomes are program results delivered with cross-functional teams. Contribution notes describe my role.
Professional Journey
From Building Businesses to Transforming Enterprises.
My leadership foundation began in entrepreneurship, where I developed the business acumen, ownership mindset, and operational discipline that continue to shape my approach to enterprise transformation.
01 · 2012–2019
Entrepreneurial Foundation
- Founded and developed business ventures spanning commercial operations, technology, and customer acquisition.
- Built experience in product development, financial management, go-to-market strategy, and organizational leadership.
Founder & Managing Partner
Entrepreneurial Ventures · January 2012 – December 2019
- Business Creation
- Product & Service Development
- Go-to-Market Strategy
- Customer Acquisition
- Financial Management
- Operational Leadership
Enterprise Operations, Supply Chain & Commercial Systems
Connecting enterprise systems, supply chain strategy, operational execution, and commercial decision-making to improve performance, strengthen organizational resilience, and deliver measurable business value.
Supply Chain Leadership & Logistics
Leading cross-functional supply chain operations and coordinating logistics, inventory, vendor, and commercial workflows to strengthen execution and operational performance.
- Cross-Functional Team Leadership: Planners, Vendor Return Coordinators, Sales Order Administrators & Analysts
- Integrated Supply Chain Solutions & Third-Party Logistics (3PL)
- Reverse Logistics, Vendor Returns & Asset Recovery
- Inventory Provisioning, Spend Management & Forecasting
- Freight Damage Reduction & Operational Risk Mitigation
- Contract Negotiation & RFP Development
- Mobile Solutions & Enterprise Logistics Coordination
- Liquidation & Bad-Box Recovery
Enterprise Systems & Project Delivery
Bridging enterprise systems, technical delivery, and operational requirements through structured project execution, systems integration, data analysis, and process automation.
- EDI Enhancements, Integration & Partner Onboarding
- SAP & Business Warehouse Super-User Expertise
- Enterprise Project Management & Delivery Coordination
- Workflow Automation Using Microsoft Access, Excel & QTP Macros
- Requirements Analysis & Technical Readiness
- Test Script Development & User Acceptance Testing
- Business Intelligence & Strategic Customer Scorecards
- Cross-Functional Implementation & Stakeholder Coordination
Strategic Purchasing & Demand Planning
Supporting strategic purchasing, demand planning, and inventory optimization through disciplined forecasting, systems analysis, and performance management.
- Demand Planning & Inventory Forecasting
- Days of Supply (DOS) Optimization
- A&B Item Availability Management
- Purchasing & Inventory Analytics
- Depreciation Analysis
- Strategic Customer Performance Scorecards
- Test Script Development & Validation
- Data Analysis & Operational Reporting
Expertise
Where Business Strategy Meets Technical Execution.
Integrating strategic judgment, technical product leadership, and operational expertise to navigate enterprise complexity, accelerate transformation, and deliver sustainable business outcomes.
Enterprise Transformation
Orchestrating enterprise transformation by aligning business strategy, technology architecture, operational processes, and cross-functional stakeholders to improve organizational performance, scalability, and resilience.
- Enterprise Modernization
- Digital Transformation
- ERP & CRM Integration
- Supply Chain Optimization
- Business Process Reengineering
- Cross-Functional Transformation Leadership
Technical Product & Delivery Leadership
Translating business priorities into executable technology strategies through product leadership, solution engineering, structured delivery, and disciplined stakeholder governance.
- Technical Product Management
- Product Strategy & Roadmaps
- Agile & Scrum Leadership
- Solution Engineering & Delivery
- Executive Stakeholder Alignment
- Risk, Dependency & Delivery Governance
AI, Automation & Analytics
Applying intelligent automation, enterprise integration, and data-driven technologies to optimize workflows, strengthen decision-making, and unlock measurable operational efficiencies.
- AI Agents & Intelligent Automation
- Robotic Process Automation (RPA)
- API & EDI Integration
- Python & SQL
- Enterprise Analytics & Business Intelligence
- Process Intelligence & Continuous Improvement
How I Lead
Strategy Creates Direction. Execution Creates Value.
Transformation is a connected system of objectives, people, technology, and execution. Results last when all four are aligned.
01 · Diagnose
Understand business objectives, operational constraints, stakeholder needs, and the underlying causes of complexity.
Guiding Questions
- What outcome does the business actually need?
- Where does the friction really come from?
Key Outputs
- Problem Framing
- Stakeholder Map
- Constraints & Risks
Education & Credentials
Disciplined Learning. Applied Leadership.
Education
Master of Business Administration (MBA)
Information Technology Management · Western Governors University
- B.S. Business Administration · Western Governors University
- B.S. International Business · Old Dominion University
- A.S. Information Technology · Northern Virginia Community College
Professional Credentials
- A-CSMAdvanced Certified ScrumMaster
- CSMCertified ScrumMaster
- CSPOCertified Scrum Product Owner
- CALCertified Agile Leader
- LSSBBLean Six Sigma Black Belt
- AI for Product Discovery and Strategy
- AI for Product Managers
- AI for Scrum Masters
- Process Improvement: From Analysis to Action
- Databricks Lakehouse Academy Accreditation
- Artificial Intelligence Fundamentals
- Data & IoT Fundamentals
- Cloud Fundamentals
- Next-Gen Fundamentals
- Google IT Professional
- Amazon Web Services credential
- Cyber-Security Fundamentals
- Associate of ISC2
Contact
Let’s Turn Complex Challenges Into Extraordinary Outcomes.
Advancing an enterprise transformation, modernizing operations, or exploring AI-enabled solutions? Let’s talk.