Hi 👋🏼! I'm Naj!

BIO.

🌟 Naj Filali is a Technical Product Manager, strategic program leader, and business transformation professional with more than a decade of experience delivering enterprise solutions that bridge business strategy, technology, and operational execution. Passionate about transforming complexity into clarity, he partners with organizations to solve complex challenges, accelerate innovation, and deliver measurable business outcomes.💼 Throughout his career, Naj has led cross-functional initiatives spanning product management, digital transformation, AI, automation, analytics, enterprise technology, and supply chain modernization. His experience includes leading strategic programs, optimizing business processes, improving operational performance, and delivering scalable solutions that create lasting value.🚀 With an MBA in Information Technology Management and certifications in Agile, Scrum, Lean Six Sigma, and Artificial Intelligence, Naj combines strategic thinking with technical expertise to translate business vision into executable roadmaps. He is passionate about leveraging emerging technologies to improve decision-making, simplify complexity, and enable sustainable growth.🌍 At TD SYNNEX, Naj partners with executive leaders and cross-functional teams to lead enterprise initiatives that connect business strategy, technology, and execution while enmhancing customer experience and operational performance.💡 Guided by curiosity, continuous learning, and servant leadership, Naj believes that meaningful innovation happens when people, strategy, and technology work together. His mission is simple: empower organizations, develop people, and create solutions that leave a lasting, positive impact.

EXPERTISE.

A Visionary Business Strategist With Expertise in Revenue Operations and Digital TransformationNaj partners with organizations to transform complex business challenges into clear, actionable strategies. By combining data-driven decision-making, Artificial Intelligence (AI), automation, analytics, and digital transformation, he helps organizations improve operational performance, strengthen customer experiences, and deliver measurable business outcomes.A Trusted Advisor and Cross-Functional Collaborator to Sales, Engineering, and Product TeamsWorking across Product, Engineering, Sales, Finance, Operations, and executive leadership, Naj brings people together around a shared vision. He is recognized for translating complex ideas into practical solutions, aligning stakeholders, and delivering enterprise initiatives that create lasting business value.A Highly Engaged Leader With a Passion for Innovation, Technology, and Sustainable GrowthNaj believes that the strongest organizations are built through continuous learning, collaboration, and purposeful leadership. Whether leading enterprise programs, mentoring future leaders, or driving strategic transformation, his focus remains the same: empowering people, simplifying complexity, and creating meaningful, sustainable impact.

EXPERIENCE WITH INDUSTRY LEADERS.

AWARDS.

🏆Eaton Q3 Performance Excellence Award
Issued by Eaton➡️ Engineered data-driven strategies and AI-powered insights to achieve 196% of combined goals, driving $662,146.28 in total performance impact.➡️ Aligned cross-functional teams through advanced project management, accelerating strategic goal attainment and sustaining consistent sales excellence.🏆 Highest Growth A4 - Xerox
Issued by Xerox➡️ Deployed machine learning models to identify emerging market trends, fueling triple-digit YoY growth in A4 sales for two consecutive years.➡️ Orchestrated agile sales processes to streamline execution and amplify market expansion, earning an incentive trip award for outstanding contributions.🏆 Most Partners Sold To - BTO
Issued by Hewlett Packard Enterprise➡️ Leveraged advanced data insights to strategically engage over 50 partners, surpassing previous performance benchmarks by 20%.➡️ Applied AI tools to personalize partner outreach, driving a 15% increase in monthly revenue across HPE’s BTO division.🏆 Highest Revenue & OPL$➡️ Integrated predictive analytics and AI algorithms to optimize pricing and margin strategies, resulting in a 25% revenue increase and a 30% OPL$ boost quarter-over-quarter.➡️ Executed agile cross-functional alignment between sales and operations, delivering the highest revenue and operating profit in the Central Region for Q4.🏆 Explosive A4 Growth - Xerox➡️ Applied machine learning models to identify and secure the highest number of net new clients, setting a new organizational standard for customer acquisition.
➡️ Designed data-driven client acquisition strategies, driving a 270% surge in revenue and expanding market footprint.🏆 Highest Net New Clients - APC➡️ Applied machine learning models to identify and secure the highest number of net new clients, setting a new standard for customer acquisition.➡️ Leveraged data analytics to design client acquisition strategies, driving a 270% surge in revenue and expanding market reach.🏆 VIP Incentive - Tripp Lite by EatonIssued by Tripp Lite➡️ Harnessed advanced data analytics to forecast trends and craft impactful sales strategies, earning the prestigious VIP Sales Incentive and an exclusive trip to the Grand Prix.➡️ Led the initiative with project management precision, aligning cross-functional teams to deliver exceptional business outcomes.🏆 Platinum Award➡️ Elevated Net Promoter Score (NPS) from 80% to 93% by enhancing customer feedback processes and embedding data-driven insights into service delivery.
➡️ Streamlined customer experience workflows with predictive analytics, driving consistently exceptional client satisfaction and earning the company-wide Platinum Award.

PROJECTS.

PROJECT PHOENIX
CRM & ERP Consolidation for a Fortune 500 Merger🚀 Led agile delivery, speeding up project completion by 30% and reducing issue resolution time by 25%
🤝 Achieved 95% on-time sprint completion and boosted stakeholder satisfaction by 40%
📉 Reduced project overruns by 20% through efficient scope management
📦 Transferred 500,000+ stock units with zero discrepancies
⏱️ Cut lead times by 15%, increasing customer satisfaction by 20%
💸 Saved 10% in project costs through SCM fund allocation, securing $2M in vendor incentives
🔄 Maintained zero downtime, enhancing data accuracy and customer engagementPROJECT SENTINEL
Infrastructure Upgrade for High-Security Facility⚡ Replaced electricity outlets, water sensors, and leak sensors across multiple secure locations
🔒 Ensured secure access and uninterrupted operations by collaborating closely with facility and security teams
🛠️ Used agile methodologies to optimize workflows and deliver on time and within budget
🚚 Coordinated specialized freight carriers for secure transportation of sensitive equipment across the Americas
🔄 Managed multiple delivery and installation models to keep timelines on track
📅 Held weekly stakeholder calls to track milestones and minimize risksPROJECT PRISM
Nationwide MFP Device Replacement Across 146 U.S. Locations🚚 Coordinated timely deployment of 146 MFP devices across the U.S.
🔄 Directed firmware updates, reducing technical issues by 20%
🤝 Oversaw installation and configuration, including network and email integration
📞 Managed cross-team coordination from preflight testing to setup for seamless execution
⏱️ Achieved 95% on-time completion rate for device rollouts
🗣️ Maintained regular communication with stakeholders and partners to meet goals on time and within budget
📉 Minimized downtime through pre-testing and validation of device settingsPROJECT FIVE ZERO
Transformation of Store into a "Learning & Working Emporium"📉 Removed 50+ unprofitable SKUs, replacing them with innovative products, increasing sales by 25%
🛍️ Redesigned end caps and product placement, boosting visibility and sales by 20%
🔒 Secured high-value products, reducing shrinkage by 30%
📈 Aligned marketing with the new concept, increasing customer foot traffic by 15%
🆕 Introduced 100+ new products, diversifying offerings and increasing overall sales by 20%
🚀 Launched 10+ innovative products, growing market share by 15%
🎉 Enhanced loyalty rewards program, boosting engagement by 25% and retention by 20%
🏬 Updated store layout, raising customer satisfaction scores by 30%
📊 Conducted regular inventory assessments, reducing discrepancies by 20%
🧾 Resolved billing inconsistencies, reducing errors by 15%
📋 Improved daily sales and inventory tracking, increasing reporting accuracy by 10%

EVENTS - 2026

TBD...